Terms and Conditions
Please read the following terms in full, including sections 5, 6 and 7 below — our Needle Usage Disclaimer, Research Use Disclaimer, and Medical Disclaimer. Scroll to the bottom of this document to unlock the confirmation checkbox and continue.
1. WHO WE ARE
Windsor Glow is operated by C&S Holdings Group ("Windsor Glow", "we", "us", "our"). References to "you" or "the customer" mean the person browsing this site or placing an order with us.
2. ACCEPTANCE OF THESE TERMS
By entering this website, browsing our catalogue, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy, Cookie Policy, Shipping Policy, Returns Policy, Product Disclaimer, Research Use Disclaimer, Payment Policy and Age Restriction Policy, each of which forms part of this agreement.
3. ELIGIBILITY TO USE THIS SITE
This website and the products listed on it are intended exclusively for laboratory and research use by adults. You confirm, by using this site, that you are at least 18 years of age and that you are accessing the site for legitimate research purposes, in line with our Age Restriction Policy.
4. PRODUCTS AND DESCRIPTIONS
We take care to describe our products accurately, including purity figures and supporting documentation where applicable. However, product images, packaging and presentation may vary from those shown on the site. Please refer to our Product Disclaimer and Research Use Disclaimer for important information about the intended use of everything we sell.
5. NEEDLE USAGE DISCLAIMER
Where needles, syringes or other sharps are supplied with a product, whether included in the package or offered as a separate accessory, they are provided solely to support the lawful handling, mixing and reconstitution of research compounds within a controlled laboratory or research setting. They are not intended for human or animal use, and no representation is made that they are suitable, sterile, or approved for use on or in a human or animal body. You are responsible for ensuring that the acquisition, storage, handling, use and disposal of any needles or sharps supplied with or alongside our products complies with the law in your jurisdiction, and for following appropriate sharps-handling and disposal procedures at all times.
6. RESEARCH USE DISCLAIMER
6.1 Not for Human or Animal Consumption. All products listed on this website are sold exclusively for in-vitro laboratory research and experimental use. They are not for human or animal consumption in any form, by any route, and must not be ingested, injected, inhaled, applied to the body, or otherwise introduced into a human or animal under any circumstances.
6.2 Sold to Qualified Researchers. By placing an order, you confirm that you are purchasing as a qualified individual or organisation conducting legitimate laboratory research, that you understand the handling and storage requirements of research compounds, and that you will use any product purchased from us solely within a controlled research environment.
6.3 No Endorsement of Other Use. Windsor Glow does not endorse, encourage, or condone the use of any product sold on this site for purposes other than laboratory research. Any reference material we provide, including our Dosage Guide and calculator, exists only to support consistent handling and reconstitution of compounds for research purposes, and carries no implication that the product is suitable, safe, or approved for any other use.
6.4 Compliance With Local Law. It is your responsibility to ensure that purchasing, possessing, and using any product from this site is lawful in your jurisdiction, and that you comply with any licensing, storage, or handling requirements that apply to research compounds where you are located.
6.5 Acceptance of This Disclaimer. By using this website and placing an order, you confirm that you have read and understood this Research Use Disclaimer and agree to be bound by it, alongside our Product Disclaimer, Age Restriction Policy, and Terms and Conditions.
7. MEDICAL DISCLAIMER
Nothing sold by Windsor Glow is intended to diagnose, treat, cure or prevent any disease, condition or ailment, nor should any product be regarded as a medicine, medical device, food supplement or therapeutic substance. Windsor Glow does not provide medical advice, and nothing on this website, including product descriptions, reference materials, dosage guides or calculators, should be relied upon as medical advice or as a recommendation for human or veterinary use. If you require medical advice or have any health concerns, you should consult an appropriately qualified healthcare professional.
8. ORDERS AND ACCEPTANCE
Placing an order through this website is an offer by you to purchase the listed products. We may accept or decline that offer at our discretion — for example, where stock is unavailable, where pricing has been displayed in error, or where we have reason to believe an order does not meet our eligibility requirements. A contract is only formed once we confirm that your order has been accepted and dispatched.
9. PRICING AND AVAILABILITY
All prices are shown in pounds sterling and are correct at the time of publishing, but may change without notice. We make every effort to ensure stock levels shown on the site are accurate; occasionally an item may become unavailable after you have placed an order, in which case we will contact you to discuss alternatives, a partial refund, or a full refund.
10. YOUR ACCOUNT
If you create an account with us, you are responsible for keeping your login details confidential and for all activity that takes place under your account. Please let us know immediately if you believe your account has been accessed without your permission.
11. INTELLECTUAL PROPERTY
All content appearing on this website, including but not limited to text, graphics, logos, trade marks, product names, product descriptions, product photography, images, videos, software, downloadable materials, page layouts and overall website design, is owned by or licensed to Windsor Glow and is protected by copyright, trade mark and other intellectual property laws.
You may access and print extracts from this website solely for your own personal, non-commercial reference. You must not copy, reproduce, modify, distribute, publish, transmit, display, create derivative works from, reverse engineer, or commercially exploit any part of this website or its content without our prior written consent.
Nothing contained on this website grants or shall be construed as granting any licence or right to use any intellectual property belonging to Windsor Glow except as expressly permitted by these Terms.
12. LIMITATION OF LIABILITY
12.1 Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited under applicable law.
12.2 Subject to the foregoing, Windsor Glow shall not be liable for any indirect, incidental, consequential or special loss or damage, or for any loss of profits, revenue, business, contracts, goodwill, anticipated savings, opportunity or data, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, arising out of or in connection with the use of this website or any product supplied by us.
12.3 Without limitation, we accept no liability whatsoever for any use of our products outside the laboratory research purposes for which they are sold, including any human or animal use, misuse, modification, improper storage, improper handling, or use contrary to our published instructions or disclaimers.
12.4 To the fullest extent permitted by law, our total aggregate liability arising out of or relating to any order shall not exceed the purchase price paid by you for the relevant product giving rise to the claim.
13. CHANGES TO THESE TERMS
13.1 We reserve the right to amend, update or replace these Terms and Conditions at any time and without prior notice to reflect changes to our business operations, products, services or applicable law.
13.2 Any changes will take effect upon publication on this website. The version published at the time an order is placed shall govern that order unless otherwise required by law.
13.3 Your continued use of this website following publication of updated Terms constitutes acceptance of those changes in relation to future use of the website.
14. GOVERNING LAW AND JURISDICTION
14.1 These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter or their formation shall be governed by and construed in accordance with the laws of England and Wales.
14.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or any order placed through this website.
15. SEVERABILITY AND ENTIRE AGREEMENT
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect. These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and Windsor Glow relating to your use of this website and the purchase of our products and supersede any prior discussions, representations or understandings, except where required otherwise by law.